:root{color-scheme:dark;--bg:#0b1018;--panel:#111b24;--line:#26343e;--text:#e8edf4;--muted:#91a2ae;--mint:#62e8bd;font-family:Inter,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;font-size:14px}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--text)}[hidden]{display:none!important}button,input,textarea,select{font:inherit;color:inherit}button{cursor:pointer;border:1px solid var(--line);background:#192630;border-radius:8px;min-height:36px;padding:8px 12px;transition:background .15s}button:hover{background:#23363e}button:disabled{cursor:default;opacity:.5}button:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible{outline:2px solid var(--mint);outline-offset:2px}input,textarea,select{width:100%;border:1px solid var(--line);background:#0d1720;border-radius:8px;padding:10px 12px;min-height:40px}textarea{resize:vertical;line-height:1.55}a{color:var(--mint);text-decoration:none}small,.muted{color:var(--muted)}small{display:block;font-size:11px;margin-top:5px}.primary{background:var(--mint);border-color:var(--mint);color:#102a22;font-weight:650}.primary:hover{background:#89f3cf}.wide{width:100%}.quiet{background:transparent;color:var(--muted)}.error{color:#ffa3a3;line-height:1.5}.eyebrow{color:var(--mint);font-size:10px;font-weight:600;letter-spacing:1.6px;margin:0 0 10px}h1{font-size:26px;letter-spacing:-.7px;margin:0;font-weight:600}h2{font-size:19px;letter-spacing:-.4px;margin:0}h3{font-size:14px;font-weight:650}.brand{display:flex;align-items:center;gap:12px;font-size:22px;font-weight:700;letter-spacing:-.5px}.brand small{font-weight:400;font-size:10px;letter-spacing:.2px}.brand-icon{display:grid;place-items:center;background:var(--mint);color:#123428;width:38px;height:42px;border-radius:12px 12px 12px 3px;font-size:26px;font-weight:800}.workspace{display:flex;min-height:100svh}.sidebar{width:210px;min-width:210px;height:100svh;padding:28px 18px;display:flex;flex-direction:column;border-right:1px solid var(--line);background:#0e171f;position:sticky;top:0}.sidebar .brand{padding:0 10px 26px}.section-label{color:#617784;font-size:9px;font-weight:650;letter-spacing:1.2px;margin:20px 10px 10px}nav{display:grid;gap:5px}nav button{display:flex;align-items:center;gap:10px;background:transparent;border:0;text-align:left;padding:12px;color:var(--muted);font-size:12px}nav button span{font-size:18px;width:18px}nav button.active{background:#15322d;color:var(--mint)}nav b{margin-left:auto;font-size:10px;border-radius:4px;padding:3px 6px;background:#245043}.sidebar-bottom{margin-top:auto;padding:20px 8px 0}.live-status{color:var(--muted);font-size:10px;display:flex;gap:7px;align-items:center;margin-bottom:22px}.live-status i{width:5px;height:5px;background:var(--mint);border-radius:50%}.profile{display:flex;align-items:center;gap:10px;font-size:11px}.avatar{width:32px;height:32px;border-radius:50%;background:#223c3e;display:grid;place-items:center;color:var(--mint);font-weight:650;flex-shrink:0}.sidebar-bottom>button{margin-top:12px;width:100%;font-size:11px}main{min-width:0;flex:1}.topbar{height:104px;padding:26px 30px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line)}.date{font-size:11px;color:var(--muted)}#notice{padding:12px 24px;background:#3c2b1b;color:#ffd3a3;border-bottom:1px solid #57442c}.inbox{display:grid;grid-template-columns:280px minmax(320px,1fr) 250px;height:calc(100svh - 104px)}.ticket-list{border-right:1px solid var(--line);overflow:auto;background:#0f1922}.list-tools{padding:18px;position:sticky;top:0;background:#0f1922;z-index:1;border-bottom:1px solid var(--line)}.list-tools>div{display:flex;align-items:center;justify-content:space-between;margin-top:10px;font-size:10px}.list-tools input{font-size:12px}.icon-button{padding:4px 9px;font-size:20px;border:0;background:transparent;min-height:26px}.ticket-row{width:100%;text-align:left;border:0;border-bottom:1px solid #1d2b35;border-left:3px solid transparent;background:transparent;border-radius:0;padding:20px 18px}.ticket-row.selected{background:#162b2d;border-left-color:var(--mint)}.ticket-row header,.ticket-row footer{display:flex;justify-content:space-between;align-items:center;gap:10px}.ticket-row header strong{font-size:12px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ticket-row time{color:var(--muted);font-size:9px;white-space:nowrap}.ticket-row h3{font-size:12px;font-weight:500;margin:10px 0 6px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ticket-row p{color:var(--muted);font-size:11px;margin:0 0 14px;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;line-height:1.6}.ticket-row footer{font-size:9px;color:var(--muted)}.pill{display:inline-flex;border-radius:5px;padding:4px 7px;font-size:10px;background:#1e303c;color:#a8c2d3}.pill.open{color:var(--mint);background:#173a30}.pill.closed{color:#8498a6;background:#202b34}.pill.pending{color:#efcd8a;background:#3a3224}.conversation{display:flex;flex-direction:column;min-width:0;min-height:0}.conversation-header{padding:20px 24px;border-bottom:1px solid var(--line)}.conversation-header h2{margin-top:9px;font-size:17px;line-height:1.5}.ticket-actions{display:flex;gap:8px;align-items:center;margin-top:14px;flex-wrap:wrap}.ticket-actions button{font-size:11px}.ticket-actions select{width:auto;font-size:11px;min-height:34px;padding:6px}.owner{margin-top:10px;font-size:10px;color:var(--muted)}.messages{padding:24px;overflow:auto;flex:1;scroll-behavior:smooth}.message{max-width:90%;margin:0 0 22px}.message.reply,.message.bot{margin-left:auto}.message header{display:flex;align-items:center;gap:8px;font-size:10px;color:var(--muted);margin-bottom:8px}.message.reply header,.message.bot header{justify-content:flex-end}.message-body{background:#17242e;border:1px solid #23343f;border-radius:2px 12px 12px 12px;padding:14px 16px;font-size:12px;line-height:1.7;white-space:pre-wrap;overflow-wrap:anywhere}.reply .message-body{background:#12372e;border-color:#234e41;border-radius:12px 2px 12px 12px}.bot .message-body{background:#202c40}.comment{max-width:100%}.comment .message-body{background:#312b20;border-color:#51422a}.message footer{font-size:9px;color:var(--muted);margin-top:6px;text-align:right}.message .files{display:flex;gap:8px;flex-wrap:wrap;margin-top:8px}.message .files a{font-size:11px}.delivery-error{color:#ffa3a3}.composer{border-top:1px solid var(--line);padding:16px 24px 20px;background:#111b24}.composer-tools,.composer-bottom{display:flex;gap:8px;align-items:center;justify-content:space-between}.composer-tools select{width:auto;background:transparent;font-size:11px;min-height:30px;padding:5px}.composer textarea{margin:12px 0 10px;min-height:90px;border:0;background:#0d1720;font-size:12px}.composer-bottom small{max-width:55%;line-height:1.5;margin:0}.composer-bottom>div{display:flex;gap:8px}.composer-bottom button{font-size:11px}.upload-label{cursor:pointer;font-size:20px;color:var(--muted);padding:6px}.presence{font-size:10px;color:var(--mint);min-height:16px;margin-top:5px}.client{background:#0e1821;border-left:1px solid var(--line);padding:25px 20px;overflow:auto}.client .avatar{width:48px;height:48px;font-size:20px;margin-bottom:14px}.client h2{font-size:16px}.client section{border-top:1px solid var(--line);margin-top:24px;padding-top:18px}.client dt{font-size:10px;color:var(--muted);margin-top:14px}.client dd{margin:6px 0;font-size:11px;overflow-wrap:anywhere}.client .notes{font-size:11px;color:#b5c4cb;white-space:pre-wrap;line-height:1.7}.client button{font-size:10px;margin-top:10px}.client .tags{display:flex;gap:5px;flex-wrap:wrap;margin-top:12px}.client h3{margin-top:0;font-size:11px}.client details{font-size:10px;color:var(--muted);line-height:1.6}.empty{margin:auto;text-align:center;padding:40px 25px;color:var(--muted)}.empty h2{font-size:18px;color:var(--text);margin:22px 0 12px}.empty p{font-size:12px;line-height:1.8}.empty-icon{font-size:28px;color:var(--mint);border:1px solid #254b42;display:inline-grid;place-items:center;width:58px;height:58px;border-radius:18px;background:#11291f}.login{min-height:100svh;display:grid;place-items:center;padding:20px}.login-card{width:420px;max-width:100%;padding:36px;border:1px solid var(--line);border-radius:20px;background:linear-gradient(140deg,#142e26,var(--panel) 50%)}.login-card .eyebrow{margin-top:42px}.login-card h1{font-size:30px}.login-card p{font-size:12px;line-height:1.7}.login-card label{display:block;font-size:11px;margin:22px 0 12px}.login-card input{margin-top:8px}.login-card button{margin-top:14px}dialog{background:#111b24;color:var(--text);border:1px solid #354751;border-radius:16px;width:540px;max-width:94vw;max-height:90svh;padding:26px}dialog::backdrop{background:#03070bbd;backdrop-filter:blur(3px)}dialog header,dialog footer{display:flex;justify-content:space-between;align-items:center;gap:12px}dialog header{margin-bottom:20px}dialog footer{justify-content:flex-end;margin-top:24px}dialog label{display:block;font-size:12px;margin:16px 0 6px}dialog input,dialog select,dialog textarea{margin-top:7px}dialog label.check{display:flex;align-items:center;gap:10px}input[type=checkbox]{width:18px;height:18px;min-height:18px;margin:0;accent-color:var(--mint)}.content-page{padding:28px 30px;overflow:auto}.page-toolbar{display:flex;justify-content:space-between;align-items:center;gap:14px;margin-bottom:24px}.tabs{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:26px}.tabs .active{color:var(--mint);border-color:#2d6854}.cards{display:grid;grid-template-columns:repeat(3,1fr);gap:18px}.card{border:1px solid var(--line);background:var(--panel);border-radius:12px;padding:22px}.card h3{margin-top:0}.card p{color:var(--muted);font-size:12px;line-height:1.7}.metric{font-size:30px;letter-spacing:-1px;margin:14px 0}.table-wrap{overflow:auto;border:1px solid var(--line);border-radius:12px;background:var(--panel);margin-top:24px}table{border-collapse:collapse;width:100%;text-align:left;font-size:12px}th{color:var(--muted);font-size:10px;font-weight:500;padding:16px}td{padding:16px;border-top:1px solid var(--line)}td small{white-space:nowrap}.range{display:flex;gap:10px;align-items:center}.range input{width:155px}.chart{display:flex;align-items:flex-end;gap:8px;height:170px;padding:20px 0 24px}.bar{flex:1;min-width:12px;background:#2d8b70;border-radius:4px 4px 0 0;position:relative}.bar span{position:absolute;bottom:-20px;left:0;font-size:9px;color:var(--muted)}.bar b{font-size:10px;position:absolute;top:-17px;left:4px;font-weight:400}.setting-row{display:flex;justify-content:space-between;align-items:center;padding:20px;background:var(--panel);border:1px solid var(--line);border-radius:10px;margin-bottom:12px;gap:14px}.setting-row p{font-size:11px;color:var(--muted);margin:7px 0 0}.form-hint{color:var(--muted);font-size:11px;line-height:1.6}.field-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.ratings{display:flex;gap:10px;margin:24px 0}.ratings label{cursor:pointer}.ratings input{width:auto}.settings-fields{margin-top:16px}.outbox-actions{display:flex;gap:5px;justify-content:flex-end}.outbox-actions button{font-size:9px;min-height:24px;padding:4px 6px}#more{margin:15px;width:calc(100% - 30px)}@media(min-width:1600px){.inbox{grid-template-columns:340px minmax(360px,1fr) 300px}.message{max-width:75%}}@media(max-width:1250px){.sidebar{width:190px;min-width:190px;padding-left:12px;padding-right:12px}.inbox{grid-template-columns:270px minmax(300px,1fr)}.client{grid-column:2;border-top:1px solid var(--line)}.inbox{height:auto;min-height:calc(100svh - 104px)}.conversation{height:calc(100svh - 104px)}.ticket-list{grid-row:1/3;max-height:calc(100svh - 104px);position:sticky;top:104px}.cards{grid-template-columns:1fr 1fr}.topbar{padding:22px}}@media(max-width:760px){.sidebar{width:64px;min-width:64px;padding:20px 8px}.sidebar .brand{padding:0 4px}.brand>div,.section-label,nav button,.sidebar-bottom .profile,.sidebar-bottom>button,.live-status{display:none}.sidebar nav{margin-top:28px}.sidebar nav button{display:flex;font-size:0;padding:12px 10px}.sidebar nav button span{font-size:20px}.sidebar nav b{display:none}.inbox{display:block}.ticket-list{position:static;max-height:330px;border-bottom:1px solid var(--line)}.conversation{height:650px}.client{border-left:0}.date{display:none}.topbar{height:90px;padding:20px}.topbar h1{font-size:22px}.content-page{padding:20px}.cards{grid-template-columns:1fr}.page-toolbar{align-items:flex-start;flex-direction:column}.range input{width:130px}.conversation-header,.composer{padding:16px}.messages{padding:16px}.message{max-width:95%}.field-grid{grid-template-columns:1fr}}

.chart-card{margin-top:24px}.chart-card svg{width:100%;display:block;height:auto;min-height:150px;padding:12px 0 0}

#local-banner{padding:8px 24px;background:#173129;color:#8bcbb3;font-size:10px}

.composer-tools select{flex:1;min-width:0;max-width:100%;font-size:10px}.workspace:has(#local-banner:not([hidden])) .inbox{height:calc(100svh - 136px)}@media(max-width:1250px){.workspace:has(#local-banner:not([hidden])) .inbox{height:auto}.workspace:has(#local-banner:not([hidden])) .conversation{height:calc(100svh - 136px)}}@media(max-width:760px){.workspace:has(#local-banner:not([hidden])) .conversation{height:650px}}

.presence:empty{display:none}.conversation-header{padding:16px 24px}.conversation-header h2{margin-top:5px}.ticket-actions{margin-top:10px}.composer{padding:12px 24px 16px}.composer textarea{min-height:72px;margin:8px 0}.sidebar .brand small{font-size:9px;white-space:nowrap}nav button{font-size:11px}

dialog.telegram-dialog{width:1040px;overflow:hidden}
.telegram-dialog #dialog-form{display:flex;flex-direction:column;max-height:calc(90svh - 54px)}
.telegram-dialog #dialog-form>header,.telegram-dialog #dialog-form>footer{flex-shrink:0}
.telegram-dialog #dialog-fields{min-height:0;display:flex}
.telegram-dialog .channel-editor{display:grid;grid-template-columns:minmax(0,.85fr) minmax(0,1.15fr);gap:26px;min-height:0;width:100%}
.telegram-dialog .channel-fields{overflow:auto;padding:2px 6px 2px 2px}
.telegram-dialog .channel-fields>label:first-child{margin-top:0}
.telegram-dialog .check input{flex-shrink:0}
.telegram-guide{overflow:auto;overscroll-behavior:contain;scrollbar-gutter:stable;background:#0d1720;border:1px solid var(--line);border-radius:12px;padding:22px;font-size:12px;line-height:1.75;overflow-wrap:anywhere}
.telegram-guide:focus-visible,.telegram-guide summary:focus-visible{outline:2px solid var(--mint);outline-offset:-2px}
.telegram-guide h3{font-size:18px;margin:0 0 16px;font-weight:600}
.telegram-guide .eyebrow{font-size:9px;margin-bottom:6px}
.telegram-guide .guide-note{padding:12px 14px;background:#15312a;border-radius:8px;color:#b3dbc9;margin:0 0 20px;font-size:11px}
.telegram-guide ol{padding-left:20px;margin:16px 0}
.telegram-guide li{padding-left:4px;margin-bottom:14px}
.telegram-guide li::marker{color:var(--mint);font-weight:650}
.telegram-guide a{text-decoration:underline;text-underline-offset:3px}
.telegram-guide strong{font-weight:650}
.telegram-guide details{border-top:1px solid var(--line);padding:14px 0}
.telegram-guide summary{cursor:pointer;color:var(--mint);font-weight:600;line-height:1.6}
.telegram-guide details p:last-child,.telegram-guide details ol:last-child{margin-bottom:0}
.telegram-guide dt{font-weight:650;margin-top:16px}
.telegram-guide dd{margin:5px 0 0;color:#b9c7d0}
.telegram-guide .guide-source{border-top:1px solid var(--line);padding-top:16px;margin:0;color:var(--muted);font-size:11px}
.telegram-dialog #dialog-error:empty{display:none}
@media(max-width:760px){
 dialog.telegram-dialog{padding:18px}
 .telegram-dialog #dialog-form{max-height:calc(90svh - 38px)}
 .telegram-dialog #dialog-fields{display:block;overflow:auto}
 .telegram-dialog .channel-editor{display:block}
 .telegram-dialog .channel-fields{overflow:visible;padding-right:2px}
 .telegram-guide{overflow:visible;margin-top:22px;padding:16px}
}